Refund Policy

This Refund Policy applies to all services provided by JEROME MOORE BRANDING MEDIA LLC. By purchasing our services, you agree to the terms outlined below.

1. General Policy

All payments made to JEROME MOORE BRANDING MEDIA LLC are considered final and non-refundable, except where explicitly stated otherwise in writing.

2. Deposits

• All deposits are non-refundable once work has commenced.
• Deposits secure time, resources, and project scheduling.

3. Completed Work

Once a deliverable, strategy, consultation, or service has been provided or initiated, no refunds will be issued for completed work or time invested.

4. Cancellations by Client

• Clients may request cancellation at any time in writing.
• Any work already completed will be billed and is non-refundable.
• Unused portions of prepaid services may, at our discretion, be credited—not refunded.

5. Cancellations by Company

We reserve the right to cancel or refuse service at our discretion. In such cases, a partial refund may be issued for any uncompleted work, determined on a case-by-case basis.

6. Digital Services Clause

Because our services include consulting, strategy, and digital deliverables, all work is considered intellectual labor and cannot be “returned.” For this reason, refunds are not applicable once services are rendered.

7. Chargebacks

Initiating a chargeback without first contacting us to resolve the issue may result in termination of future services and legal recovery of fees.

8. Exceptions

Any exceptions to this policy must be agreed to in writing and signed by an authorized representative of the company.

9. Contact

If you have any questions about this Refund Policy, please contact us.